Terms & Conditions

Welcome to Swarn Chandrika – The Silver Mart (“we”, “us”, or “our”). By using our website, visiting our store, or making a purchase, you agree to be bound by the following Terms and Conditions.


1. Company Information

Swarn Chandrika – The Silver Mart
Unit of PMG Jewellers Pvt. Ltd.
📍 DSP-117, DLF South Point Mall, DLF Phase 5
(Golf Course Road, Near Genpact)
Sec-53, Gurgaon, Haryana – 122002
📞 Phone: 0124 4296350
📧 Email: swarn.chandrika@yahoo.com


2. Use of Website & Services

  • You agree to use our website and services only for lawful purposes.

  • You must be 18 years or older to make a purchase.

  • We reserve the right to cancel any order or refuse service at our sole discretion.


3. Product Information

  • All products are described as accurately as possible, but slight variations in color, texture, or design may occur due to the handmade nature of many items.

  • Prices are subject to change without prior notice.

  • All silver items are 92.5%  as per standard regulations, unless stated otherwise.


4. Orders & Payments

  • Orders can be placed in-store or through our official communication channels.

  • We accept payments via cards, UPI, net banking, and other secure gateways.

  • All sales are subject to applicable taxes.


5. Shipping & Delivery

  • Shipping timelines depend on location and product availability.

  • Tracking details will be provided upon dispatch.

  • We are not responsible for delays due to third-party courier services.


6. Returns & Refunds

Refer to our Return & Refund Policy for full details. 


7. Intellectual Property

All content including logos, product designs, images, and text are the intellectual property of Swarn Chandrika – The Silver Mart. Unauthorized use is prohibited.


8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.


9. Modifications

We reserve the right to update or change these Terms & Conditions at any time without prior notice.


10. Contact

For any queries, reach out to us at:
📧 swarn.chandrika@yahoo.com | 📞 0124 4296350