Swarn Chandrika – The Silver Mart
DSP-117, DSwarn Chandrika – The Silver Mart
DSP-117, DLF South Point Mall, DLF Phase 5, Sec-53, Gurgaon, Haryana – 122002
📞 0124 4296350 | 📧 swarn.chandrika@yahoo.com

🛍️ Shopping & Products

Q1. What kind of products do you sell?
We offer a wide variety of hallmarked silver jewellery, utensils, artefacts, pooja items, and gift articles. Our collection includes both traditional and contemporary designs.

Q2. Are all your silver products hallmarked?
Yes, most of our silver products are BIS-hallmarked to ensure purity and authenticity. If any item isn’t, it will be clearly mentioned.

Q3. Do you take custom or personalized orders?
Yes! We do accept custom orders for silver jewellery and gift items. Please visit our store or contact us directly for details and timelines.

💳 Orders & Payments

Q4. How can I place an order?
You can place an order by visiting our store or by contacting us via phone or email. Online ordering options will be available soon.

Q5. What payment methods do you accept?
We accept cash, credit/debit cards, UPI, bank transfers, and other secure digital payment methods.

Q6. Will I receive a bill/invoice with my purchase?
Yes, we provide a proper tax invoice with every purchase.

🚚 Shipping & Delivery

Q7. Do you offer home delivery or shipping?
Yes, we provide shipping across India. Shipping charges may apply based on location and order value.

Q8. How long does delivery take?
Delivery typically takes 3–7 working days depending on your location and product availability.

Q9. Can I track my order?
Yes, once your order is shipped, we’ll share a tracking number via email or SMS.

🔄 Returns & Exchanges

Q10. What is your return policy?
As per our policy, we do not accept any returns or offer refunds. All sales are final. We encourage customers to thoroughly review their order before purchase.

Q11. Can I exchange a product?
We do not offer exchanges. Please ensure all order details are correct before confirming your purchase.

🕒 Store & Customer Support

Q12. What are your store timings?
We are open every day from 11:00 AM to 08:00 PM, except Tuesdays, when the store is closed.

Q13. Where is your store located?
📍 DSP-117, DLF South Point Mall, DLF Phase 5 (Near Genpact), Sec-53, Gurgaon, Haryana – 122002

Q14. How can I contact you?
You can call us at 0124 4296350 or email us at swarn.chandrika@yahoo.com.

💌 Stay Connected

Q15. How can I get updates or offers from Swarn Chandrika?
Subscribe to our mailing list on the website or email us to receive exclusive offers, new arrivals, and festive collections.